What you'll do and who you'll meet as a Complex Director

As a member of the Residence Life staff for KU Student Housing, each Complex Director holds a live-in, full-time position managing all residential aspects of an area housing between 500 and 950 students. Complexes vary in physical size, student population, and programmatic emphasis. For more information about the responsibilities of the position, job requirements and benefits, see below. Read more about the academic resources, including the residential curriculum program, you will have to make available to students.

Here is information about our current live-in team and their experiences at KU.

About Student Housing

KU Student Housing is all about helping students achieve more, dream more, be more. We create ways to enhance the college experience and ensure success: academic, social, financial. Student Housing has three types of living options: residence halls, scholarship halls, and apartment living. We also have resources on campus and off-campus to help you be successful.

Student Housing Mission Statement

Our Mission

Building learning centered communities through individual support and respect

Our Central Values

  • We provide essentials – shelter, security, nutrition – and strive for excellence in all we do
  • We promote academic success, growth, leadership, and participation in all our communities
  • We foster unity and understanding while celebrating the individual
  • We offer a variety of innovative and affordable environments through effective management

Inclusion Statement

We proudly commit to preparing our students and staff to thrive in a global community. We seek to understand and affirm all identities we serve to develop a culture where individuals challenge assumptions and engage in open discourse. Through representative staff and equitable policies we will continue to serve the evolving needs of our diverse communities.

About Lawrence and the Kansas City Area

Founded in 1854 by Free Staters, Lawrence has a population of more than 90,000 in a multicultural, friendly, small town atmosphere with many of the attractions of a big city. Beautiful and historic downtown Lawrence boasts more than 150 shops and restaurants. From high-end clothing stores to local specialty shops, downtown Lawrence has what you're looking for.

Kansas City is just next door and is world renowned for barbecue as well as jazz and blues. Kansas City is home to fine dining, the Nelson-Atkins Art Museum, the Jazz Hall of Fame, Chiefs football, and the Kansas City Royals baseball team.

Hear from a few of our current complex directors

Alan Jones on supervision
“Supervision has been the toughest and most exciting part of my job. Being able to help coach new professionals into the field and watch as they succeed has been the most professionally rewarding aspect of my career thus far.”


Steven Johnson Jr. on advising and student engagement
“Advising has been such an integral part to my experience as a full-time staff member. Being able to mentor student leaders, and coach them into being role models in our housing and campus community has been rewarding. My greatest success as an advisor was watching as my students implement an amazing recognition program, honoring both staff and students for their contributions to the housing community. The affirmation shared at the conclusion of the program was overwhelming, and motivated student leaders to reflect on how to make it even better in the next year. As an advisor, I find fulfillment in being able to focus on developing the whole student. Astin’s Involvement Theory describes how a students’ engagement with campus can positively contribute to their overall success. I find each day that as I am able to help students co-create their own objectives and learning goals, they are more successful as students and whole beings.”


Paige Freeman on being an entry-level professional
Serving as a Complex Director for KU Student Housing has been an adventure! I knew that I would gain experiences that would strengthen my administrative, organization and interpersonal skills. However, I was not aware of the family that I would join as an employee. KU Student Housing is more than a place where I work, but a place that I call home. If you are looking for a family-oriented place that’s founded on professionalism, inclusivity and fun, KU Student Housing is the place for you. A family tells you exactly what you need to hear, shares the truth and adds value. KU Student Housing has done that for me as an entry-level professional.


How to Apply

To make an initial inquiry about this position, send resume and cover letter to Jacque McKenna, Assistant Director Residence Life. A complete application will include the required on-line application, a cover letter, résumé, and contact information for at least three references.

View full position description (pdf) and take a look at our informational brochure (pdf).


New Stouffer Place Apartments open NOW
More than $200,000 in annual scholarships to returning residents
Academic success: More than 94 percent of first-time, full-time freshmen in student housing enroll for the next semester
5,100 residents choose student housing each year
Residence hall rates are almost $2,000 less per year than the national average for public schools
— College Board
$4 million alumni gift funded Krehbiel Scholarship Hall
Options include suites, private bedroom with shared bath, two-person rooms, scholarship halls, and apartments
Oswald and Self residence halls opened in 2015
One bill covers all costs: room, food, utilities, and wireless Internet
One of 34 U.S. public institutions in the prestigious Association of American Universities