• Home
  • How to appeal a contract cancellation charge

How to appeal a contract cancellation charge

You must submit a contract cancellation request online before submitting an appeal. Applicable charges remain on your Enroll & Pay account during the appeal.

  • All appeals must be submitted in writing to housing@ku.edu and contain the resident’s full name, online ID, and reason you believe an exception to the policy is needed.
  • The appeal must have supporting documentation.
  • Once you submit materials, they’re reviewed by KU Student Housing occupancy management staff. Additional documentation may be required.
  • We will communicate a decision by e-mail.

What reasons are considered for an appeal?
The reasons for which appeals are granted vary. We can't tell you how to write your appeal - it should be based on your situation and must include supporting documentation regarding changes in your circumstances since you signed your KU Student Housing contract, significant medical or financial issues, for example.

What will not be considered?

  • We will not grant a waiver of the $50 administrative fee.
  • Appeals of cancellations more than a year old.

After check-in, cancellation requests will not be approved for students who remain enrolled but wish to move off campus, including Greek chapter houses; full contract fees will apply.


New Stouffer Place Apartments open 2018!
More than $200,000 in annual scholarships to returning residents
Academic success: More than 94 percent of first-time, full-time freshmen in student housing enroll for the next semester
5,100 residents choose student housing each year
Residence hall rates are almost $2,000 less per year than the national average for public schools
— College Board
$4 million alumni gift funded Krehbiel Scholarship Hall
Options include suites, private bedroom with shared bath, two-person rooms, scholarship halls, and apartments
Oswald and Self residence halls opened in 2015
One bill covers all costs: room, food, utilities, and wireless Internet
One of 34 U.S. public institutions in the prestigious Association of American Universities