Room Change Request After Move In

After move-in there is a room freeze for the first two weeks after the start of classes. This allows time for staff to identify available spaces in housing facilities. Residents may request a room change through their myKU portal. Students may not move to another space without Housing & Residence Life authorization. If you do, you will incur charges and may face disciplinary action.

How to request a change

• Submit the online move request through the myKU portal, enter KU online ID and password. Select "Services" and "Login to Housing."
• Rates do vary by building and room type.
• Housing & Residence Life staff will contact you through your KU email with approval or denial of the move request. Requests are approved based on space availability, student eligibility for the requested space and in accordance with public health guidelines.

Once your request has been approved

• Residents must accept an approved move request within 24 hours or the request is cancelled.
• After a mover request is accepted, Housing & Residence Life staff will email detailed move instructions with the confirmed move time and date. 
• You must complete the process within 48 hours or you may be charged for both spaces.
  • Take your KUID to your new building where front desk staff will check you in.
  • Complete your check-in paperwork. In some cases, you receive a room key; other buildings use a swipe access with a proximity card.
  • Move your belongings.
• Return to your original hall front desk to officially check out of your old space. You will need to complete a walk through inspection with a Housing & Residence Life staff member and return your key. If you fail to properly check out, you will receive administrative and damage fees.