Dial 911 for emergencies. For all other service requests, see below.
To report an emergency repair issue:
- Residence hall residents: Contact the front desk.
- Apartment residents: Jayhawker Towers residents call 785-864-8305. McCarthy residents call 785-864-6545.
- Scholarship hall residents: Contact your proctor or scholarship hall director.
Senior staff on duty will respond and notify KU Facilities Services.
Emergency repairs: Contact the front desk. Emergency repairs include overflowing or clogged toilet, sink, or shower; broken door, window, or lock; concerns with smoke detectors or fire extinguishers; or electricity outage.
Please submit one request for each repair to allow efficient response. You can track the status of your request by selecting "my open service requests."
For non-emergency: Submit online service request for appliances, flooring, furniture, heating, cooling, or replacing a light bulb in a university owned light fixture.