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Cancellation Policy and Charges

Contract Cancellation Policy

Before Check-in

Student Housing contracts may be cancelled by submitting an online request. Instructions are found here. Contract cancellation charges (including dining, if applicable) for the academic terms listed below will apply.

After Check-in

After check-in, submit an online cancellation request by following these instructions. Your official cancellation date is the date you check out and leave, not the date you submit the request.

Cancellation requests may be approved (with applicable room and dining charges) for:

  • Withdrawal from KU or failure to enroll – students must vacate facilities and cease use of dining centers upon withdrawal from KU.
  • Unusual and compelling circumstances that justify special consideration (documentation must be provided)

Cancellation requests will not be approved for students who remain enrolled but wish to move off campus, including Greek chapter houses; full contract fees will apply.

Cancellation charges at a daily rate are typically approved for:

  • Assignment to a KU-sponsored internship, research project, or other KU program that requires living away from Lawrence
  • Completion of graduation requirements during the term of the contract
  • Marriage
  • Compulsory military duty
  • Academic dismissal

2019-2020 Academic year cancellation schedule

Cancellations received Sept. 5 through June 1
$50.00 cancellation/application fee
June 2 through July 1
application fee plus $250.00
July 2 until check in
application fee plus $750.00
After check-in, approved cancellation charges are calculated as follows:
Check-in through September 15
25% of total contract cost
September 16 through October 15
35% of total contract cost
October 16 through November 30
50% of total contract cost
December 1 through December 31
55% of total contract cost
January 1 through January 15
60% of total contract cost
January 16 through February 15
75% of total contract cost
February 16 through March 15
85% of total contract cost
Cancellation after March 15
full contract cost – no refund

Spring Semester-Only Contracts

From contract date through December 31
$50.00 cancellation fee
From January 1 through check-in
$250.00
After check-in, approved cancellation charges are calculated as follows:
After check-in through February 15
50% of total contract cost
February 16 through March 15
85% of total contract cost
Cancellation after March 15
full contract cost – no refund
SUMMER

From contract date through check-in: $200.00

After check-in, approved cancellation charges are calculated as follows

After move in through June 15
30% of total contract cost
June 16 through July 1
60% of total contract cost
After July 1
Full contract cost–no refund

2020-2021 Academic year cancellation schedule

Cancellations received Sept. 4 through June 1
$50.00 cancellation/application fee
June 2 through July 1
application fee plus $250.00
July 2 until check in
application fee plus $750.00
After check-in, approved cancellation charges are calculated as follows:
Check-in through September 15
25% of total contract cost
September 16 through October 15
35% of total contract cost
October 16 through November 30
50% of total contract cost
December 1 through December 31
55% of total contract cost
January 1 through January 15
60% of total contract cost
January 16 through February 15
75% of total contract cost
February 16 through March 15
85% of total contract cost
Cancellation after March 15
full contract cost – no refund

Spring Semester-Only Contracts

From contract date through December 31
$50.00 application fee
From January 1 through check-in
application fee plus $250.00
After check-in, approved cancellation charges are calculated as follows:
After check-in through February 15
50% of total contract cost
February 16 through March 15
85% of total contract cost
Cancellation after March 15
full contract cost – no refund

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