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Appeal of Contract Cancellation Fees due to Academic Schedule changes because of COVID-19:

Student Housing realizes that adjustment of KU class schedules, with some courses only being offered online due to COVID-19, has led to uncertainty about whether a student wants to live on campus and take all on-line classes. Once course schedule changes finalize by KU in early August, should a student’s classes be changed to on-line and the student decides they would prefer to remain at home vs. living on campus at KU, the student may cancel their housing contract and file a cancellation appeal to be released from the $750 cancellation charge that is in effect starting July 16 and through move-in. As part of the appeal process, Student Housing will verify that the student’s classes are online and that the student is opting to instead live at their permanent address. In the event that international students would not be allowed to resume in-person study, they may file the same cancellation appeal as domestic students. 



Contract Cancellation Policy

For information on how COVID-19 affects the cancellation policy, see this information.

Before Check-in

Student Housing contracts may be cancelled by submitting an online request. Instructions are found here. Contract cancellation charges (including dining, if applicable) for the academic terms listed below will apply.

After Check-in

After check-in, submit an online cancellation request by following these instructions. Your official cancellation date is the date you check out and leave, not the date you submit the request.

Cancellation requests may be approved (with applicable room and dining charges) for:

  • Withdrawal from KU or failure to enroll – students must vacate facilities and cease use of dining centers upon withdrawal from KU.
  • Unusual and compelling circumstances that justify special consideration (documentation must be provided)

Cancellation requests will not be approved for students who remain enrolled but wish to move off campus, including Greek chapter houses; full contract fees will apply.

Cancellation charges at a daily rate are typically approved for:

  • Assignment to a KU-sponsored internship, research project, or other KU program that requires living away from Lawrence
  • Completion of graduation requirements during the term of the contract
  • Marriage
  • Compulsory military duty
  • Academic dismissal



Once a resident checks in to their summer assignment, they will be responsible for the cost of the summer contract term.

Due to COVID-19, the summer contract term in KU Student Housing will not have cancellation fees. To provide flexibility, should a resident need to move out prior to the end of the summer contract term, charges will be prorated based on a daily rate. The resident must complete the check-out process and return their key to have their summer rate adjusted.

2020-2021 Academic Year Cancellation Schedule

Fall Semester Charges

On or before July 15, 2020 $50 non-refundable application fee
July 16, 2020 through check-in or August 23, 2020 $50 non-refundable application fee plus $750
After check-in or August 24 through September 7, 2020 25% of Housing Rate for Fall
September 8, 2020 through October 5, 2020 50% of Housing Rate for Fall Semester
October 6, 2020 through December 31, 2020 100% of Housing Rate for Fall

Spring Semester Charges

On or before January 1, 2021 No Spring Rate Forfeiture
January 2, 2021 through January 31, 2021 10% of Housing Rate for Spring Semester
February 1, 2021 through February 15, 2021 25% of Housing Rate for Spring Semester
February 16, 2021 through March 15, 2021 50% of Housing Rate for Spring Semester
March 16, 2021 through May 15, 2021 100% of Housing Rate for Spring Semester

More than $200,000 in annual scholarships to returning residents
Academic success: More than 94 percent of first-time, full-time freshmen in student housing enroll for the next semester
5,100 residents choose student housing each year
Residence hall rates are almost $2,000 less per year than the national average for public schools
— College Board
$4 million alumni gift funded Krehbiel Scholarship Hall
Options include suites, private bedroom with shared bath, two-person rooms, scholarship halls, and apartments
Oswald and Self residence halls opened in 2015
One bill covers all costs: room, food, utilities, and wireless Internet
One of 34 U.S. public institutions in the prestigious Association of American Universities