Appeal of Contract Cancellation Fees due to Academic Schedule changes because of COVID-19:

Student Housing realizes that adjustment of KU class schedules, with some courses only being offered online due to COVID-19, has led to uncertainty about whether a student wants to live on campus and take all on-line classes. Once course schedule changes finalize by KU in early August, should a student’s classes be changed to on-line and the student decides they would prefer to remain at home vs. living on campus at KU, the student may cancel their housing contract and file a cancellation appeal to be released from the $750 cancellation charge that is in effect starting July 16 and through move-in. As part of the appeal process, Student Housing will verify that the student’s classes are online and that the student is opting to instead live at their permanent address. In the event that international students would not be allowed to resume in-person study, they may file the same cancellation appeal as domestic students. 

Contract Cancellation Policy

For information on how COVID-19 affects the cancellation policy, see this information.

Before Check-in

Student Housing contracts may be cancelled by submitting an online request. Instructions are found here. Contract cancellation charges (including dining, if applicable) for the academic terms listed below will apply.

After Check-in

After check-in, submit an online cancellation request by following these instructions. Your official cancellation date is the date you check out and leave, not the date you submit the request.

Cancellation requests may be approved (with applicable room and dining charges) for:

• Withdrawal from KU or failure to enroll – students must vacate facilities and cease use of dining centers upon withdrawal from KU.
• Unusual and compelling circumstances that justify special consideration (documentation must be provided)

Cancellation requests will not be approved for students who remain enrolled but wish to move off campus, including Greek chapter houses; full contract fees will apply.

Cancellation charges at a daily rate are typically approved for:

• Assignment to a KU-sponsored internship, research project, or other KU program that requires living away from Lawrence
• Completion of graduation requirements during the term of the contract
• Marriage
• Compulsory military duty
• Academic dismissal